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Store Policies

Your Statutory rights are not affected by any of the following store policies.

For our detailed Terms and Condition please see the relevant section on our main website

Ordering Online

Ordering Online with us is safe and secure!

We employ a method of interaction with our visitors that does not compromise credit card information. This online system is 100% secure.

We encourage you to feel comfortable using your credit card to conduct commerce on our site. If you wish, you may also send us a Postal Order (only) or a personal cheque. Personal cheques will delay your order as we must wait for your funds to clear before we ship any merchandise.

Please allow an additional 7-14 business days for shipping of your merchandise. To order by cheque, just print the order form with your shopping cart contents from the order confirmation page and complete the necessary fields, then mail the form to the address above.

Return / Refund Policy

Distance Selling Regulations; You can cancel your order up to seven days before delivery, every item we sell is carefully inspected before it is shipped. If you receive the goods and decide to return them, under distance selling law you have seven (7) days in which to advise us in writing, by fax or by email from the date of receipt. You must return the goods to us as soon as reasonably possible, we will the refund you. Or we will exchange items if they are faulty (new goods only) on delivery to you and we are notified within 5 days of the customers receipt of the product. All products to be returned must be carefully repackaged in their original packing. Please note that collectable items are sold on the understanding that due to their age that they may not be suitable for the purpose for which they were originally intended

Delivery Information

Delivery charges are calculated on a Total Weight basis.


Goods are charged at price shown on the product pages on the date the customer places the order. Prices are correct at time of publication. Errors and omissions are excepted. Orders will be processed at our published prices, otherwise, in the case of any unexpected change in price, you will be informed and asked if you wish to reconsider your order before proceeding.


If we should receive a complaint about any part of our service, by phone,fax,e-mail or letter,then it will be dealt with promptly (we will reply within 5 working days).It will then be dealt with confidentially,and effectively.

Company Registration Information

Registred Office Address:

The Gunners Store Ltd
35-37 Chapelgate
Sutton St James, Lincolnshire PE12 0EF
UK - England & Wales

Registered in England and Wales No. 4620443

Member of Gun Trade Association 1257, Federation of Small Businesses 1331732

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